Last Updated: May 1, 2025

1. Introduction

Welcome to Purvellay. These Terms and Conditions (“Terms”) govern your use of our website located at https://purvellay.com/ (“Website”) and form a binding legal agreement between you and Purvellay (“we,” “us,” or “our”).

At Purvellay, we believe in nurturing a cleaner, greener planet, one home at a time. Our mission is to revolutionize the way we clean by eliminating toxic chemicals and reducing waste, ensuring a safer space for our children, pets, plants, and shared spaces.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website.

2. Definitions

For the purpose of these Terms:

• “User,” “You,” or “Your” refers to the individual accessing or using the Website or the company, or other legal entity on behalf of which such individual is accessing or using the Website.
• “Products” refers to the eco-friendly cleaning products and related items offered for sale on our Website.
• “Content” refers to any text, images, videos, logos, trademarks, or other materials displayed on our Website.
• “User Content” refers to any content, including but not limited to reviews, comments, or feedback submitted by Users to our Website.
• “Subscription” refers to recurring orders of Products at intervals chosen by the User.

3. Account Registration

To access certain features of the Website or to purchase Products, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You must be at least 18 years old to create an account and use our Website. By creating an account and using our Website, you represent and warrant that you are at least 18 years of age.

4. Products and Ordering

4.1 Product Descriptions

We strive to accurately describe our Products. However, we do not warrant that Product descriptions or other Content on the Website are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition according to our Return Policy.

4.2 Pricing and Payment

All prices listed on the Website are in U.S. dollars unless otherwise specified. We reserve the right to change prices for Products at any time, and we do not provide price protection or refunds in the event of a price drop or promotional offering.

Payment must be made through the payment methods specified on the Website. You represent and warrant that (i) the credit card information you supply is true, correct, and complete, and (ii) you are duly authorized to use such credit card for the purchase.

4.3 Order Acceptance and Processing

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

4.4 Shipping and Delivery

The risk of loss and title for Products purchased from us pass to you upon our delivery to the carrier. We are not responsible for delays once the Products have been delivered to the carrier.

5. Subscriptions and Auto-Delivery

We offer subscription services for certain Products. By enrolling in a subscription, you authorize us to charge your payment method on a recurring basis. Subscriptions will continue until cancelled by you.

You may cancel your subscription at any time by logging into your account, contacting our customer service team, or following the instructions provided in our subscription confirmation email. Cancellations must be made at least 48 hours before your next scheduled delivery to avoid charges for that delivery.

We reserve the right to change subscription terms, including price, frequency, or applicable discounts, with reasonable notice to you.

6. Intellectual Property Rights

The Website and its entire Content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Purvellay, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain Content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from the Website.
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website.
• Access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

7. User Conduct and Prohibited Activities

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate Purvellay, a Purvellay employee, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm Purvellay or users of the Website, or expose them to liability.

Additionally, you agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website.
• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
• Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Website.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Website.

8. Privacy and Data Collection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. To view our Privacy Policy, please visit our Website.

We collect and process personal information as described in our Privacy Policy. By using our Website, you consent to such collection and processing and you represent and warrant that all information you provide is accurate.

Our Website uses tracking technologies, including:

• Facebook Pixel to collect data for advertising purposes
• Google Analytics to analyze Website usage
• Bing tracking for advertising and analytics
• Pinterest Pixel for advertising and conversion tracking

These technologies collect information anonymously and help us improve our Website and tailor our marketing efforts. You can learn more about how we use these technologies in our Privacy Policy.

9. Returns, Refunds, and Warranties

9.1 Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return unopened and unused Products within 30 days of delivery for a full refund of the purchase price, less shipping and handling fees.

To initiate a return, please contact our customer service team at service@woocommerce-1457519-5715299.cloudwaysapps.com with your order number and reason for return.

9.2 Product Warranties

We warrant that our Products will be free from defects in materials and workmanship under normal use for a period of 90 days from the date of delivery. This warranty does not apply to damage caused by misuse, abuse, accident, or improper handling or storage.

For eco-friendly cleaning products, we specifically warrant that they are formulated with plant-based and mineral-based ingredients as described on our Website and packaging. However, due to the natural variation in these ingredients, some variations in color, scent, or consistency may occur and do not constitute a defect.

9.3 Disclaimer of Warranties

EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL PURLIFE GREEN, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

WITH RESPECT TO PRODUCTS PURCHASED THROUGH THE WEBSITE, OUR LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT.

11. Indemnification

You agree to defend, indemnify, and hold harmless Purvellay, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Content, any use of the Website’s Content, services, and Products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

12. Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Website or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

14. Governing Law and Dispute Resolution

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the United States and the State of Arizona, without regard to its conflict of law provisions.

Any legal action or proceeding relating to your access to, or use of, the Website or these Terms shall be instituted in a state or federal court in United States, Arizona, and you agree to submit to the personal jurisdiction of such courts.

15. Special Provisions for Eco-Friendly Products

Our Products are formulated to be eco-friendly and made from natural ingredients where possible. However, please note the following:

• Natural ingredients may vary in color, scent, and consistency due to natural variations in source materials.
• While our Products are designed to be gentle and eco-friendly, individual sensitivities may occur. Always test products in a small area before full use.
• Our environmental claims are based on current scientific understanding and industry standards for eco-friendly products. These standards may evolve over time.
• For optimal results and safety, please follow all usage instructions provided with the Products.
• Store all cleaning products, even eco-friendly ones, out of reach of children and pets.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, shall constitute the entire agreement between you and Purvellay concerning the Website and supersede all prior agreements and understandings, whether written or oral, regarding the Website.

16.2 Waiver

No waiver by Purvellay of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Purvellay to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

16.3 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

17. Contact Information

If you have any questions about these Terms or need to contact us for any reason, please email us at:

service@purvellay.com